Legal Bits

Privacy Policy

Our Privacy Policy defines how we at Yabber Marketing collect, store and use your personal information through our website https://yabbermarketing.com.

This Privacy Policy is effective from 01.10.2018.

Contents

We’re Yabber Marketing, and our site is https://yabbermarketing.com. All of our freelancers work in accordance with our Privacy Policy. Our data protection officer is Sarah Miles. You can contact her on 07779 622 879, or email sarah@yabbermarketing.com.

Your personal information is collected at the point when it is submitted by you. 

When you subscribe, leave a comment on a blog post or send us a message directly through our onsite apps or forms, we will obtain the information you have provided. This may also be collected when you make direct contact with us either by phone or email. We may also obtain your personal data when referrals are made from other agencies and partners of Yabber Marketing.

The type of information we may collect includes;

  • Your name
  • Email Address
  • Business name
  • Contact number
  • Your IP address
  • Information about how you’ve interacted with our website
  • Information about the device you have used to view our site
  • Enquiry Type
  • Project Budget

Administrative & Business Purposes:

  •  To improve our website and business. We may personalise our website and services to improve your experience and usability.
  • To Communicate Directly with you. We may update you with news of the businesses, provide helpful guides and business support (blog posts) and use your information to contact your directly via phone or email when responding to enquiries.
  • Direct Marketing. We may occasionally send emails to highlight important services that could benefit your business. You can opt out of receiving these. 
  • We use a third provider to store and manage data – Mail Chimp – and are therefore bound by its industry standards of privacy and data protection. You can view their Privacy Statement here.

 

Analytical and Advertising

We use third party programmes such as Google Analtyics, Google Ad Words, Meta, Good Search Console, Mailchimp, SEMRush, and WooRank to perform analyses of our site’s performance so that we can improve and where necessary tailor the onsite experience for our users.

Customer data may also be used to deliver adverts to you online and across social media networks.

Generally speaking we retain your personal data for as long as there is an ongoing working relationship. 

If you’ve opted in to receive communications from us, this will continue until either you opt out of communications or we end this line of communication.

When you make an enquiry, we will store your information for a long as it takes to confirm your project requirements. Data will be deleted from our systems after 3 years.

We take appropriate measures to keep your data secure, including: 

  • We only share your information with other suppliers with your permission.
  • We utilise Secure Sockets Layer (SSL) certificates and other encryption technologies to encrypt the transfer of data.
  • Email data is stored on our third party mailing system, Mail Chimp where you have full autonomy to opt out.

Cookies are data files sent from a website to a browser. We use cookies to enhance your experience of our site personalise your experience where necessary. 

For more information about we collect and store cookies, please see our Cookie Policy

We also use Google Analytics to measure engagement with our site. For information on how Google Analytics collects and process date using cookies please visit www.google.com/policies/privacy/partners/.

By contacting sarah@yabbermarketing.com you can request the following:

  • Access to personal information
  • To amend or delete personal information
  • To request restrictions of use of personal information
  • Object to the processing of personal information
  • Withdraw your consent to our use your personal information